Refund Policy
Refund & Return Policy
Thank you for choosing Rose of Sharon Boutique. We take great pride in creating and delivering beautiful, premium floral arrangements made with care for each client.
All custom orders placed through our website are final sale. Due to the perishable and customized nature of our floral products, we do not accept returns or issue refunds for flowers, floral arrangements, or custom floral orders once an order has been placed.
Once an order has been prepared, completed, picked up, or delivered, it is considered final.
If there is an issue with your order upon receipt, please contact us as soon as possible so we can review the concern and determine an appropriate resolution at our discretion.
Issues with Order
We are committed to ensuring your flowers arrive in perfect condition. If your arrangement is damaged, wilted, or otherwise unsatisfactory, please contact us immediately upon accepting the order with photographic evidence (photofraphs and videos) of the issue. We will assess the situation and do our best to resolve it, either by offering a replacement or other appropriate action.
Contact Us
If you experience any issues with your order, please don’t hesitate to reach out to us as soon as possible. Our customer service team is available to assist you and ensure your satisfaction.